​​​​​​​​​​Executive/ Senior Executive, Resource Development (Volunteer Management) 

The Volunteer Management Executive/ Senior Executive plays a crucial role in the smooth operation of our Resource Development Department. As the primary administrator, you will be responsible for overseeing administrative tasks, safeguarding vital data and information, and representing the organisation as the key liaison for coordinating volunteer sessions with corporate partners.

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Your duties will also include assisting the organisation in complex events and undertaking ad-hoc tasks as needed, which may occasionally require working outside of standard business hours.

 

Responsibilities:

• Maintain a secure record of all donation platform credentials.

• Ensure timely updates on Customer Relationship Management (CRM) systems to facilitate data extraction and reporting.

• Manage digital and physical document organisation.

• Manage report submissions to regional and international counterparts

• Act as the main point of contact for corporate donors and volunteers.

• Manage end-to-end corporate volunteers and partnerships:
  - Manage enquiries on volunteer sessions available with on-going local programmes.
  - Schedule various volunteer programme sessions, and conduct some of them
  - Upload and update corporate information on CRM software
  - Manage invoices and receipts
  - Compile feedback to improve internal processes
  - Express gratitude to participants with post session thank-you notes

 

Competencies:

• A detailed-oriented and efficient multi-tasker who is also organised and resourceful.

• Adaptable team player, able to work independently or collaboratively with internal stakeholders.

• Excellent interpersonal skills and cultural sensitivity.

• Competent in Microsoft Office Suite (Word, PowerPoint, Excel and Outlook) and CRM software (Salesforce); resourceful in search engines.

• Effective written communication skills.

• Preferably able to speak Mandarin to communicate with Mandarin speaking corporate partners.

 

A successful candidate would be

• A tertiary graduate with a minimum of two years of volunteer engagement and management experience.

• Comfortable to uphold, communicate and affirm Habitat for Humanity’s Christian principles.

• Not afraid to getting their hands dirty and work on the ground.

 

(Graduates with previous internship experience in the social service sector may apply.)​​​​​​

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Programme Coordinator (6 Months Contract)

The Programme Coordinator (Overseas programmes) plays a crucial role in the smooth operation of our Programmes Department. As the primary administrator, you will be responsible for overseeing administrative tasks, safeguarding vital data and information, and representing the organisation as the key liaison in coordinating Batam Build and Global Village projects with volunteers and corporate partners.

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Your duties will also include assisting the organisation in complex operation and undertaking ad-hoc tasks as needed, which may occasionally require working outside of standard business hours.

 

Responsibilities:

• Act as the main point of contact for corporate donors and volunteers.

• Manage different teams simultaneously

• Ensure timely updates on Customer Relationship Management (CRM) and other internal systems to facilitate data extraction and reporting.

• Manage digital document organisation.

• Manage report submissions to regional and international counterparts

• Manage end-to-end volunteers:
  - Manage enquiries on available projects
  - Schedule various volunteer programme sessions, and conduct team briefing/presentation
  - Manage and prepare internal documents, invoices and receipts
  - Compile feedback to improve internal processes
  - Able to manage emergency case

 

Competencies:

• A detailed-oriented and efficient multi-tasker who is also organised and resourceful.

• Adaptable team player, able to work independently or collaboratively with internal and external stakeholders.

• Excellent interpersonal skills and cultural sensitivity

• Competent in Microsoft Office Suite (Word, PowerPoint, Excel and Outlook) and CRM software (Salesforce);

• Effective written communication skills.

• Preferably able to speak Indonesian to communicate with  counterparts from Indonesia.

 

A successful candidate would be

• A tertiary graduate with administrative and organisation management experience.

• Comfortable to uphold, communicate and affirm Habitat for Humanity’s Christian principles.

• Not afraid to getting their hands dirty and work on the ground.